At Dr Arpan Saurabh Topno Telemedicine, your privacy is important to us.

• Data Collection: We collect information you provide (name, age, symptoms, reports).

• Data Use: Only for your medical care and follow-up.

• Storage: Records are kept for 3 years + 6 months as per our retention policy, then deleted. Mandated according to Government Rules (Telemedicine Practise Guidelines India 2020)

• Consent: By using our services, you consent to this.

• Access/Correction/Deletion: You may request access, correction, or deletion of your data at any time by contacting us at drarpan@drarpan.com.

Telemedicine consultations are not a substitute for emergency or in-person care.

In emergencies (severe chest pain, difficulty breathing, stroke signs, heavy bleeding, unconsciousness), please visit the nearest hospital immediately.

Prescriptions are provided in accordance with the Telemedicine Practice Guidelines (2020) and applicable Indian law.